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International Services


 

Your Passport to International Relocation



We’ve been helping families relocate across the world since 1918 and when it comes to international relocation there’s no substitute for experience.

Our international team and crews are all RIM (Registered International Mover) certified and our personalized approach to foreign moving reflects our commitment to finding a solution that’s right for you.

Our dedicated international division also represents many of the world's leading international specialty movers who rely on us to provide their clients unmatched expertise and service here in the northeast.

You can be sure that Rainboiw Worldwide Relocation and northAmerican International has what it takes to make your international move go as smoothly and cost effectively as possible.

All around the world, our dedicated team of employees and representatives are there for you. From pre-move planning to clearing customs at your destination, our team will make you part of the process every step of the way.  Click on the links below to learn about the services that set us apart from our competitors.


Moving to a foreign country is one of the most exciting decisions you'll ever make. When you move, you create a whole new lifestyle for yourself and your family. You open up a world of new cultures. You discover the wonders of a new environment. Considering these changes, please allow an International Specialist from Rainbow to show you the best way to transport your familiar items from home

INTERNATIONAL RELOCATION
Whether you plan to ship your entire household or just a few personal items, Rainbow understands how important it is to you that your belongings arrive in a timely manner and in the same condition in which they left. That's why we invest in the people and technology that make a difference to you.

PACKING AND PROTECTING YOUR SHIPMENT
When it comes to protecting your shipment Rainbow's level of professionalism is unmatched. Here is an overview of the steps that will be taken to protect your belongings. The first step in protecting your shipment for the trip is its proper packing.

  • all packing materials and cartons will be new
  • all china, glass and crystal will be individually wrapped prior to packing
  • cartons will be taped across top, bottom and all sides
  • all rugs and carpets will be rolled and wrapped
  • customer's name, room and contents will be marked on each carton

All items, which are not suitable for packing, will be padded for transport. These items include furniture items, large bulky pieces and large appliances. These items are paper padded as a standard and where items require additional protection the use of double wrapping and crating is involved. Proper padding requires the following steps:

  • all furniture will be dismantled, if appropriate
  • all hardware (nuts and bolts) will be placed in plastic bags before being put in the master hardware box
  • all furniture will be wrapped in a minimum 3-ply paper pad
  • corner pads will be used to provide additional protection
  • all paper pad seams will be sealed using export vinyl tape
  • skeleton or full crates will be used on awkward or fragile pieces

SHIPPING CONTAINER OPTIONS
When it comes to shipping your possessions overseas, you can feel confident knowing that they'll be carefully containerized for export. Based on the size of your shipment, its handling requirements and destination, there are several types of containers and shipping methods that may be utilized. Rests assured all of them are designed to maximize cost-efficiency and protection.

  • air shipments, are loaded into wooden or corrugated containers
  • small ocean shipments, are loaded into waterproofed wooden liftvans
  • large ocean shipments, are loaded into steel steamship containers

MONEY SAVING TIPS
When it comes to moving your belongings, leave it to our team of professionals. In determining the cost of your shipment, we consider its density - the combination of its weight and cubic volume. Large, odd-shaped items decrease space-efficiency and increase the cubic volume of your shipment. To minimize the cubic volume and help keep your costs down, there are certain items, which may not make sense to take. For example:

  • Rattan/Wicker
  • Large quantities of disposable diapers
  • Large plastic outdoor children's toys

 

VALUE
At Rainbow, we're available whenever you need us. With our agent network we are able to stay in close contact with you, answering questions and managing the details of your relocation. Providing you with the most cost-effective delivery strategy for your shipment requires the combination of the latest technology with the most professional employees. In fact, our highly trained staff calculates the best way to transport your shipment. In order to optimize cost-efficiency, we consider the following variables:

  • your final destination
  • size of shipment
  • transit time

WHEN YOU ARRIVE IN YOUR NEW COUNTRY
Upon arrival, you'll have forms to sign and procedures to follow. But with just one call to your Rainbow Representative, you'll have all of the necessary customs documents, as well as the latest information about your shipment. We're there for you when you need us most. Call your destination representative when you arrive, so they'll know where to contact you, and you'll know we're in touch with your move every step of the way. Here's a quick checklist of things to do when you arrive:

  • Register at your hotel
  • Register with the nearest Consulate
  • Contact your North American International overseas representative

CUSTOMS CLEARANCE REQUIREMENTS

Customs can be confusing. And the requirements vary greatly from one country to another. That's why we stay up-to-date on all the regulations. We're the moving experts serving your needs. While we'll keep you informed of all the changes in Customs requirements, there are some basic elements for you to keep in mind. After all, a simple oversight could result in delays, fines, or even seizure of your entire shipment by foreign Customs authorities. To be safe, don't take any of the following (and if you have any doubts, just leave it behind, or talk to you're Rainbow Representative):

  • Firearms
  • Alcohol
  • Narcotics
  • Agricultural products, including houseplants and seeds
  • Pornographic materials and magazines
  • Politically sensitive materials

In most countries, your used household goods and personal effects can often enter duty-free. It's important to remember that any duties or taxes levied against your shipment are in addition to our charges. In most cases, you can settle your customs charges with your overseas agent. However, there are times when you'll be required to deal directly with the Customs office. If that's the case, be sure to obtain an official receipt and keep it, as some duties are refundable when you leave the country.

DELIVERY TO YOUR NEW HOME
To assure everything has arrived when your shipment is delivered, carefully check off each item from the inventory sheet that was prepared at origin. And to help ensure immediate steps are taken when there are any discrepancies, notify your destination representative. We'll take care of the details, so you'll be totally satisfied. Once your shipment arrives, your destination representative will reassemble any of your belongings that were disassembled at origin. And to help alleviate the stress of moving in, your agent can unpack as much or as little as you prefer. In the unlikely event of damage, be sure to note it on the inventory and report it to your overseas agent. (Note: Carefully sorts through empty packing material and cartons to be sure small parts do not get discarded.)

CORPORATE INTERNATIONAL
The dynamics of worldwide business today have laid a variety of new, time-consuming responsibilities in your lap. Moving employees overseas involves issues and uncertainties that are quite different from a domestic move. That's why it's important to choose a mover experienced with international relocation.

Rainbow understands the growing demand for a comprehensive service partner who can be trusted to handle all of your international relocation needs, from a few employee moves a year to complex group relocation.


International Moving Solutions

The International Move Process

Within 24-hours of your call to Rainbow, your move will be assigned to a move manager, a highly trained expert whose job is to keep you informed and to orchestrate every element of your relocation.  Your move manager will oversee your entire relocation, from developing your estimate to helping you prepare for customs requirements in your destination country.

 

Planning for an International Move

Smart planning is the key to a successful international move.  Beginning with your first call to Rainbow, our comprehensive move management process provides a clear roadmap to your new home.  From specialized packing services to help moving your pets, we’ll build a move plan that meets your unique needs at every step.

 

Packing for an International Move

Moving day arrives. Now is when Rainbow's international services really shine. Your crew will be helpful and professional.  Your furniture will be wrapped and cushioned properly, and created if necessary to ensure protection. Your belongings will be packed into double or triple wailed cartons, with careful handling of delicate items.  And everything will be clearly labeled, so it’s unpacked in the appropriate room.

 

Customs

Heightened security concerns have made clearing customs increasingly complicated.  Count on our experience to see you through.  Our expertise in the customs requirements of countries around the world let us provide accurate guidance regarding restricted items and paperwork procedures.  So there will be no surprises when your shipment arrives. 

 

Tracking Your Belongings

Track your shipment worldwide. Our online shipment tracking service makes it easy to find out where your belongings are.  You can track the status of your shipment 24-hours a day. 

 

Unpacking

We’ll give you a hand. Included in our standard service is thoughtful unpacking procedures that make it easy.  Plus, we’ll perform a careful inspection and inventory of all your items and clean up packing materials and debris.  And in case you’re not fluent in the local language yet, an English-speaking crew leader specially trained to assist international moves will be there to greet you. 

 

Getting Around in Your New Neighborhood

Your move coordinator in the destination country will not only arrange delivery of your household goods. They are also a wealth of information about culture, climate, schools, government, dining, and much more.  So you’ll feel less like a stranger in a strange land, and more like a local. 

 

International Claims Process

Just in case you need it…count on fast, fair claim service. We take every precaution to make sure all your belongings arrive at your new home safely.  However, in the event that you should need to file a claim, our in-house claims department makes it simple and hassle-free. Our online claim settlement process enables you to submit a claim with the click of a button, so you can focus on your new life. 


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866 345-4049